Knowledge Platform has completed the installation and testing of a Six Sigma Process Management System for DBS Bank, one of the largest financial services groups in Asia. The system enables the Quality team within the bank to manage and track the various Six Sigma process design initiatives underway throughout the organization.
Working through Net Future Value, Knowledge Platform also completed the development and deployment of a comprehensive online Green Belt training program for the bank. Net Future Value is a joint venture between Knowledge Platform and an entity controlled by Ravi Pochiraju, the leading Asia-Pacific based Six Sigma quality consultant for the banking sector. The Green Belt program builds on the success on the earlier “Yellow Belt” program developed by Knowledge Platform and Ravi Pochiraju for the Processes and Systems Group within DBS Bank.
The Six Sigma Process Management System and online Green Belt training program are uniquely combined using an innovative “learning-while-doing” approach developed by Knowledge Platform. According to Puja Anand, Chief Content Officer (Singapore) of Knowledge Platform, “Under this approach, the learning modules are linked with the appropriate stages in the Six Sigma process. For example, a Six Sigma team member who needs to develop a Pareto Chart in the Design phase of an actual project can learn how to develop and apply such a chart immediately prior to actually commencing his or her work. By closely linking the learning intervention with the activity of actually completing a task in the context of a live project, we have succeeded in making e-learning much more effective and in substantially enhancing learner retention.”
The successful project further extends Knowledge Platform’s relationship with DBS Bank, which has been ongoing since April 2002.
Headquartered in Singapore, DBS Bank is one of the largest financial services groups in Asia. The largest bank in Singapore and the fourth biggest banking group in Hong Kong as measured by assets, DBS has dominant positions in consumer banking, treasury and markets, securities brokerage, equity and debt fund raising. Beyond the anchor markets of Singapore and Hong Kong, DBS serves corporate, institutional and retail customers through its operations in Thailand, the Philippines, and Indonesia. In China, the bank has branches and representative offices in Shanghai, Beijing, Shenzhen, Fuzhou and Tianjin. The Bank’s credit ratings are among the highest in the Asia-Pacific region. For more information regarding DBS Bank, visit www.dbs.com
Knowledge Platform is a leader in providing innovative knowledge solutions to help companies succeed in the knowledge economy. By providing services such as instructional design, training solutions, e-learning content and technology solutions, Knowledge Platform helps its clients to increase their learning efficiency. Headquartered in Singapore and established in early 2000, Knowledge Platform has a rapidly growing, blue chip corporate, banking, educational and governmental sector client base. For more information regarding Knowledge Platform, visit www.knowledgeplatform.com or contact Chris Perrine at cperrine@knowledgeplatform.com